Frequently Asked Questions
Everything you need to know about shopping with Southern States Cooperative.
What are your standard shipping rates and delivery times?
We offer tiered shipping rates based on order weight and destination. Standard ground shipping typically delivers within 3-7 business days, while oversized farm equipment may require specialized freight logistics.
Can I return products purchased online to a local retail store?
Yes, most items purchased online can be returned to any participating Southern States retail location within 30 days, provided you have the original receipt and the item is in its original packaging.
Do you offer bulk discounts for commercial farm operations?
We provide competitive volume pricing on feed, seed, and fertilizer for commercial producers. Please contact your local cooperative representative or our customer service team for a custom quote.
How can I track the status of my order?
Once your order ships, you will receive a confirmation email containing a tracking number. You can also view your order history and real-time status updates by logging into your account dashboard.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, and Discover), as well as Southern States private label credit accounts for qualified agricultural members.
Are your seeds and animal feeds non-GMO?
We offer a diverse selection of products, including both conventional and non-GMO options. Please refer to the specific product labels or descriptions for detailed nutritional and sourcing information.